Refund & Return Policy (Chargeback Safe Version)
Contact Us
Email support@pepviallabs.com with your order number and reason for return. We’ll respond within 24 hours with return instructions.
Ship Your Return
Pack items securely in original packaging and ship to the address provided. We recommend using a tracked shipping method.
Receive Your Refund
Once we receive and inspect your return, we’ll process your refund within 3-5 business days to your original payment method.
Eligible for Return
• Unopened products in original packaging
• Products within 60 days of delivery
• Damaged or defective products (any time)
• Incorrect items received
Not Eligible for Return
• Opened or reconstituted peptides
• Products improperly stored after delivery
• Items purchased more than 60 days ago
• Products without proof of purchase